The pandemic has drastically altered the retail industry, especially in how businesses interact with and engage their customers. Maria Melo, senior business advisor at Yahoo Small Business, says the solution for alleviating customer engagement issues is to engage customers at home. One method she shares in this article is to develop an online presence, which gives customers a great way to connect with your business. Get more info on this method, along with four others, in the full piece on Independent Retailer.
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