Do you know what your field technician is doing right now, or why he’s been late to his past three scheduled appointments? Managing offsite employees is notoriously difficult, especially for companies in the service industry that rely on customer referrals to generate new business.
Field service management apps are one of the ways that service and repair-based businesses are improving the efficiency and reliability of their offsite technicians. Although specific features vary from app to app, most field service management apps offer tools that managers can use to track the location of their employees, shorten billing cycles, cut down on unnecessary paperwork, and deliver better service overall.
As a result, businesses that use field service management apps are able to improve on-time records, deliver better service and generate more referrals from satisfied customers.
Below, you’ll find a list of the top five field service management apps on the marketplace today.
Jobber gives you instant access to your customer information from any computer or mobile device. Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration and a growing list of other great features! We guarantee Jobber will improve your business. Price: Starting from $29/month
Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right worker based on his availability, competencies and location. Price: Starting from €28/month
Many of the world’s largest businesses rely every day on Loc8′s tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets. Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation. Price: Starting from $15/month
KumoTeam is a low cost SaaS application that helps businesses in many industries efficiently manage their mobile workers, simplify their processes & become more profitable. It is a complete field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting as well as payment capabilities It shows you the real-time the of your team on a map. It allows you to send jobs directly to their mobile devices & follow the process with an intuitive dashboard that is as things change in real time. Price: Starting at $20/month
Mhelpdesk gives every small business advanced field service technology in an easy-to-use and affordable package. It is the easiest way to manage, track, and schedule field technicians for virtually any business in the service industry. And it integrates with Quickbooks. Price: Month-to-month pricing
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