Question

Remote host said: 550 5.1.1 is what my senders receive when they email me at paul@americanprestigephotography?

Remote host said: 550 5.1.1 is what my senders receive when they email me at paul@americanprestigephotography.com . This has been for more that one week, but I didn't notice till today. Today I changed my password in case my account had been compromised. Still the notice is kicking back to my senders. Please help, I have a premium account with yahoo.

1 year ago - 2 answers

Best Answer

Chosen by Asker

Hello Paul,

We apologize that you have been experiencing technical difficulties with your incoming business email and would love to work with you to resolve this issue. Considering the message your senders receive, we would need to do more testing and would appreciate having you contact us at: smallbusiness.yahoo.com/contactus
Looking forward to hear from you soon.

1 year ago

Other Answers

A 550 message is supposed to mean "the mailbox does not exist" which is not true since it is your mailbox. It can also mean that the sender's provider thinks that your email account has "spam-like characteristics". You have to think back to see if you sent out hundreds of emails at once or if you posted a link that was suspicious.

You may need to have one of your friends call their provider to see what can be done to get the emails to go thru.

by Ed Atun - 1 year ago