Well let's see you did not pay for product used so they sent you to collections which you have not paid and now you want them to give you credit again and they don't want too unless you pay them for your previous bill correct? Can you not see what's wrong with this picture? You ripped them off once and can't figure out why they will not give you credit again without paying them. And to answer your question yes it's completely legal.
by SPIFIMAN1 - 20 hours ago
Yes it's legal. Do you really think they'd sent one bill to collections and let you start over again with a clean slate. If that's how it worked no one would ever pay their bills.
by redhairedmama75 - 20 hours ago
Yes, it is legal you still owe them money from a previous bill, they are not going to turn your gas back on until you pay the bill in full, and then they can require a deposit which they will most likely do because of non-payment on the first bill. Get your gas turned on in someone else's name until you can pay them and then switch it back to yours.
by 2blessedby3 - 20 hours ago
Is the collections agency a subsidiary or branch of the utilities company? Regardless, you will probably want to attempt to find a new company for your gas.
by mt_pelion - 20 hours ago
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