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  • Customer Support

    We offer phone and email support only to Yahoo Small Business customers. If you’re not signed in to your Small Business account, please do so by clicking on the “Already a user?” link above.

    For each step below, please select the option that best describes your issue. If you don’t see your exact issue, please select the option that’s most closely related so that we can route you to the best possible information and support. You’ll have an opportunity to describe your issue in detail.

    Step 1: Start by selecting a category below.
    Help
    Have questions? Please visit the help center.
    Search Small Business Help:
    Service Alert
    Yahoo Business Mail and Yahoo Mail settings have changed to support secure (SSL) connections only when you access your email from a mobile device or email client. If you don't have SSL enabled, you may see a network failure message and won't be able to access your email. Please check your mail server settings to ensure SSL is turned on. For detailed setting information, including port numbers and instructions for different mobile devices, please see our help page.
    System Status
    Business Mail Search problems
    Thu, 28 May 2015 21:38:39 +0000
    Unable to send message or save draft
    Wed, 27 May 2015 15:57:13 +0000
    Historical Site Statistics shows 0 views
    Thu, 19 Mar 2015 00:34:41 +0000