Top 5 Ways CEOs Should Monitor IT

Top 5 Ways CEOs Should Monitor IT image shutterstock 115921708 600x400Top 5 Ways CEOs Should Monitor IT

By nature a CEO is somewhat removed from the intricate logistical operations going on within the IT department.  Business and IT have always had certain issues regarding compatibility and collaboration.  As the two worlds become intermingled through analytics and business intelligence, CEO’s will find themselves valuing IT as an efficiency driver.

If left to its own devices, project costs can quickly outgrow budgets and a six month implementation can easily turn into twelve.  To prevent such catastrophes, here are a couple of go to rules for managing your IT department:

1) Security

As companies begin to embrace new technologies they must prioritize new standards for security.  With cloud and mobile it is important to avoid naivety.  Just because you no longer have to manage a cumbersome on-site data team, does not mean you are free from security issues. The same goes for mobile device policies, whether BYOD or Corporate Owned, Personally Enabled, security for mobile differs from traditional network security.  

2) Hiring

Cohesion amongst project managers, consultants and business analysts is the key to assembling a successful team.  Balancing the approach for hiring is important for balancing workloads and successful allocation of resources.  Understand the relationship between project managers and the consultants, too many consultants with not enough guidance results in mismanaged projects. 

3) Vendors

When considering vendors it is crucial to go through careful evaluations.  Check references, find out about their actual resources available and scrutinize when needed.  If the vendor is lacking transparency for instance it would be wise to go with a vendor who is open about its people who work on your projects.  Without due diligence project timelines can dissolve and costs will certainly rise.  

4) Analytics

Embrace analytics.  As data management becomes more important for the functions of useful business intelligence applications, IT and business users have officially found common ground.  Analytics and dashboards provide unseen clarity into business processes.  Prior to Big Data processes, CEOs depended on lengthy reports from separate systems that took significant time to analyze.  With a glimpse of a well-designed visualization, analysis of thousands of rows and columns of data can take minutes instead of hours. 

5) Marketing

The connection between cohesive IT departments, CIOs, CMOs and media operations is not apparent outright but it is crucial. When problems arise it most likely results from a lack of collaboration between the two departments.  Creating and uploading content, managing social sites or using CRM systems depends on IT for the final process.  Production of material and planning for deadlines and releases must coincide with the IT team enabling web capabilities.  No bandwidth and limited technical capabilities equate to lost time for outreach.

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