Want a sustainable business? Start telling employees what you value, says Rebecca Henderson.
Becoming a sustainable business isn't easy, but you have to take the risk, said Rebecca Henderson, co-director of the business and environment initiative at Harvard Business School, during the World Innovation Forum on Wednesday.
"I am familiar with why innovation is hard. But I am also familiar with the fact that [innovating with a focus on sustainability] is an enormous source of new growth and opportunity," she told the New York audience.
The shortcut to sustainability -- whether it means cutting costs or creating a new business from scratch--is by committing to change and acting on it.
"Lead with values, manage from the heart," she said. "You need a business model. You've got to have the numbers that add up. But that alone is not enough."
Here's why focusing on values--and speaking up about them--works:
Values are inspiring. Values make people motivated because they offer a reason to work, and work hard. When that happens, "people know what they are doing ... and they are excited about it," said Henderson.
Values create trust. You can't manage a team without trust. As industries look to become more sustainable, firms will need to trust their employees--and each other. Industry self-regulation is a much more powerful driver of change than government mandates, said Henderson. So explaining what you value in public will help to create a community. Be aware this takes time, so start small, she advised.
Values drive change. Becoming a sustainable organization is hard, but once a whole company is on board, it gets easier. When employees know why something is happening and believe it's important, the transition will be within reach.
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