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To our valued customers and community members,

We’re writing to reaffirm our dedication to our customers, employees, partners, and the entire Yahoo Small Business community during these uncertain times. 

Here is what we’re doing: 

We take great pride in knowing that our users entrust our products with their livelihoods—a responsibility we will never take lightly.  This is why we’re doubling down on our efforts to monitor and maintain our networks and products to ensure the reliability, security, and performance you count on. 

Our globally distributed teams are monitoring technical environments and processes for the Yahoo Small Business platform to ensure your continued access to high-quality service levels. To ensure employee safety and curb the spread of the Coronavirus in our local communities, we have suspended all business travel and asked our team members to work from home. 

We are here to help:

As the COVID-19 pandemic continues, small businesses are taking the brunt of the resulting economic fallout. If your business has been hit hard and you’re worried about your upcoming payment, just give us a call and we’ll be happy to try and find a solution. 

If you need assistance with our services, our support team is available 24/7. Call us at 866-800-8092 or email us by clicking on the link below: https://help.smallbusiness.yahoo.net/s/contactsupport

While we focus on finding additional ways to provide relief during this challenging time, please share any ideas, feedback, and thoughts on how we can best help you and your business.  

Stay safe and healthy and we will get through this together,

Kushagra Shrivastava
On behalf of the Yahoo Small Business team