Healthcare is big business in the U.S., but how do hospital personnel retain a human side in the face of changing politics, financial strain and the bureaucratic system that all hospitals must work within? There are many ways in which hospital employees have grown to give more personal care to their patients than ever before.
Nurses say that their No.1 reason for their career choice is to make a difference and care for patients. They spend much more time with their patients. Between 21 and 31 percent of a nurse’s time is spent with patients. Patients also have the opportunity to use their care board, a way for them to write down what’s important to them each day that they’re in the hospital — from food to phone time.
Physicians, too, are making more connections with patients. Physicians sit down when visiting patients, giving the impression that they are spending more time with them. Studies have shown that this perceived increase in attention has led to patients lowering their usage of the “call light.”
Patients’ opinions are being heard. There are numerous ways in which patient satisfaction can be analyzed, such as the HCAHPS. Based on the feedback from patients, hospitals can receive higher percentages of redistributed monies. This is a product of the Patient Protection and Accountable Care Act of 2010.
In this infographic, Healthcare-Administration-Degree.net explores the ways in which hospital personnel have changed the way they work with patients in order to strengthen the human side of the healthcare system.
The Human Side of Healthcare [Infographic]
Image compliments of Healthcare Administration Degree Programs
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