Facebook Thumbs Up To Scam Advertisers In Pursuit Of Profit

Facebook Thumbs Up To Scam Advertisers In Pursuit Of Profit image facebook scam adsFacebook Thumbs Up To Scam Advertisers In Pursuit Of Profit

I’m fed up of seeing endless adverts in my Facebook feed telling me I can ‘melt away belly fat’ or ‘learn the secret to losing 2 stone in 4 weeks’ and so on.

Bear in mind i’m an adult, I understand that these claims are untrue and pay little attention to them but impressionable teenage girls aren’t quite so discerning.  To their eyes, they are seeing adverts that continually tell them that being thin is easy, an untruth that only serves to feed a negative self image.

Teens on Facebook are impressionable and DO believe what media tells them

With self esteem amongst teenage girls at an all time low and self harm and depression at an all time high, misleading advertising like this is at best highly irresponsible and unethical.

Facebook Thumbs Up To Scam Advertisers In Pursuit Of Profit image facebook scam evidence2 1024x7852Facebook Thumbs Up To Scam Advertisers In Pursuit Of Profit

Screen grab of my Facebook page showing
2 similar ads from womenshealthmag.com in a row 08/08/2013

Wanting to know exactly what kind of claims were being made, curiosity got the better of me one day back in July 2013, so I decided to click on one of the adverts I’d seen repeatedly appearing over the previous few days.

After clicking on one of the adverts making outrageous claims, I was taken to a web page that to all intents and purposes looked like a well known and respected women’s health magazine, which piqued my curiosity further.

With a background in web design I am particularly adept at spotting fake sites, and having moused over the page links and done a quick view of the page source, I was immediately suspicious as every link, regardless of the page it pointed to, was actually coded to go to the exact same page, a signup page offering a ‘free’ sample of a weight loss supplement for a P&P fee.

Facebook Thumbs Up To Scam Advertisers In Pursuit Of Profit image fakewebsite 1024x7032Facebook Thumbs Up To Scam Advertisers In Pursuit Of Profit

The ‘website’ the womenshealthmag.com adverts click through to – actually a single landing page designed to look like a real website using the branding from a well known women’s magazine

Suspecting that all of the information on the page was false, I submitted positive comment to the page which showed a number of glowing reviews for the product with various names, followed by a comment form allowing people to submit their own comments.  Rather unsurprisingly, 8 days later my comment still hadn’t appeared on the website.

Concerned that the advertiser was using the logo of a reputable women’s health magazine, I contacted them to let them know.  Within 10 minutes of sending them an email, I was emailed back and thanked for letting them know and that they were already aware of the issue and their legal team was working on it.

“Thanks for flagging this. We are aware of these scam sites and our
legal team is currently working on getting them shut down.”
- Women’s Health Magazine

I then used Facebook’s own “Report an Ad” procedure.  I gave them the same information I’d provided to the women’s magazine and upon submitting the form was told someone would be in touch in the next 48 hours.  5 days later I received standard email acknowledging my complaint.

I waited a further 3 days only to find they have taken no action.  The same adverts are still appearing continually on their site and have not been imminently withdrawn despite being misleading, despite leading to a fake ‘flat’ website with false reviews on it and despite claiming they are giving away a ‘free’ product and then charging.  If this is not misleading advertising then I don’t know what is.

Facebook MUST be held accountable

Despite contacting them to find out why a scam like this is still being advertised on their website, they have failed to respond to me and they have failed to remove the adverts.

  • The advert is misleading, citing their product is ‘free’
  • The advert is using the branding and logo of another company that has confirmed they have stolen their logo and identity
  • The advert claims that their product makes it possible to lose 2 stone in 4 weeks which is absurd

Facebook’s own advertising guidelines state “All claims in ads must be adequately substantiated” and goes on to state “Ads, or categories of ads, that receive a significant amount of negative user feedback, or are otherwise deemed to violate our community standards, are prohibited and may be removed.”

Even when an advert receives complaints and violates their own standards, the advert may be removed? Facebook takes a wooly and liberal approach presumably because it is in their best interests to generate as much advertising revenue as they can, regardless of the outrageous claims their advertisers are making and regardless of reported identity theft and scam pages.

8 days after being reported, the ads are still running

Allowing scammers like this to advertise on their website is morally reprehensible and i’m gravely concerned that even after having this bought to their attention, Facebook have done absolutely nothing to remove this particular advertiser and their various adverts from their website.

I find adverts such as this, targeting women and girls and playing on their insecurities incredibly worrying, knowing that millions of parents are unwittingly allowing their daughters to be exposed to this sort of advertising is particularly alarming.

It worries me more however, that Facebook has such lax advertising rules and enforcement relating to misleading advertising like this, that it chooses to make an informed decision and take no action, leaving the adverts up and running in pursuit of profit.

Far from demonstrating that Facebook is a socially responsible business, it confirms the exact opposite, that Facebook are happy to let misleading, scam adverts run on their website in the ongoing pursuit of increased advertising revenue.

Resources

How to report a Facebook scam

How do I report an ad I see on Faceboo

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