How to Describe Emotional Intelligence on Your Resume—and Why It is Important

By Amanda Clark | Small Business

How to Describe Emotional Intelligence on Your Resume—and Why It is Important image EI chartHow to Describe Emotional Intelligence on Your Resume—and Why It is Important

Emotional intelligence is becoming quite a big deal in the hiring realm—particularly as employers are looking for candidates who do not just have specific related skills, but are also able to understand, communicate and be a team player. With diversity, social progress and sustainability becoming even more important goals for companies, there is much evidence that job seekers will want to highlight emotional intelligence.

What is Emotional Intelligence?

Before professionals can even start discussing your emotional intelligence—or improving it—many will have to learn what this term actually means. While most people understand what emotions are and what intelligence means, emotional intelligence is a little bit more complex.

Similar to IQ, emotional intelligence (also known as EQ) refers to a person’s ability to work productively with person-to-person emotions. Specifically, EQ defines a person’s ability to perceive, manage, understand and reason with emotions. This is particularly important in the workplace if a professional is expected to work on team projects, manage others or identify the needs of consumers with sensitivity.

How Your Resume Can Detail Emotional Intelligence

If you come across a job description that requires interpersonal communication skills, ability to work with a team or manage others, you will likely have to showcase emotional intelligence on a resume. However, simply saying that you have a high emotional intelligence or are a “great communicator” may not be enough to really impress potential employers. Instead, consider these ways of further defining your EQ on a resume:

  • Highlight Perception

If you want to show how you are great at perceiving emotions, it can help to describe specific accomplishments in your career when you used this skill. For instance, if you have ever conducted consumer research or made workplace improvements that quantifiably shifted employee satisfaction, you can suggest that you—in fact—can pick up emotional cues and tend to them before they create issues within a company.

  • Showcase Emotional Management

Highlighting the fact that you can manage emotions is more than just saying, “I can keep my feelings under control.” Instead, you have to show how you have been able to mitigate stress and respond well to emotionally heavy circumstances. This may be described on a resume by revealing the types of deadlines you have been able to manage, how you improved productivity by a certain percentage or rose to a challenge to meet a specific sales quota.

All of these instances may not initially scream “emotional,” but they are connected to high-stress scenarios and reveal your ability to keep your cool within them.

  • Do You Understand Emotions?

Understanding emotions may seem like a silly thing to put on a resume, especially since it sounds like an innate human quality. However, employers may be interested in how you understand emotions. While this area of EQ is usually discussed during interviews, you may be able to show your aptitude for emotional understanding through certain job skills used in the past.

If you have been involved with conflict resolution initiatives, worked in human resources or have taken on the responsibility of firing other employees, you can certainly hint toward your strength in emotional comprehension.

Refine Your Emotional Intelligence with a Professionally Written Resume

It is one thing to understand your emotional intelligence, but it is quite another challenge to put your EQ on paper. Instead of troubling yourself with finding a way to appropriately fit these skills in your resume or cover letter, turn to Chic Resumes for assistance.

This article was syndicated from Business 2 Community: How to Describe Emotional Intelligence on Your Resume—and Why It is Important

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