With so much happening around corporate IT, it is no wonder IT teams have a lot to manage. The latest devices and software iterations are challenging every form factor, use case and tradition that preceded them. The result is, more so than ever, that IT services management (ITSM) is becoming a discipline of flexibility, smart strategy and adaptation.
As a result, IT directors have a lot on their minds and most of IT Service Management tools aren’t able to cure their IT headaches. The ever changing IT landscape is threatening to overwhelm the IT department. Do you think your ITSM solution can keep up?
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