• FirefoxInstall the new Firefox »
  • start 

    The 100, 100, 100 Factor: A Business Rockstars Minute

    By Owen Linderholm | Yahoo Small Business

    We are continuing our series of Business Rockstars Minute videos that are excellently presented by Ken Rutkowski. They cover a range of small business topics, especially for entrepreneurs, and give you a real quick start on the topic and are a great point for jumping off. We are going to run these regularly and we will try to provide a few options for more in depth exploration on your own afterward. We also recommend that you check out their daily live shows over at Business Rockstars as well. But most importantly, please let us know what you think in the comments. We want your feedback on how you like these and on future topics.

    What is the the secret to phenomenally successful companies like Hertz or Virgin Atlantic? Ken Rutkowski lets you into the secret of the 100, 100, 100 factor in the latest (and one of the best) Business Rockstars Minute. Without giving away the secret, it has a lot to do with customer service. Find out how to apply the same success factors in your own business.

     

     

    Read More:

    Leadership, Customer Service, Small Business and Scalability

    6 Ways to Make Your Customer Service Better

    Your Secret Resource to Get a Better Product: Customer Service

    Yahoo Small Business Services