Isn’t it odd that most of us would rather pay the exorbitant fees from credit cards and banks... instead of picking up the phone and getting them waived?
In other words, we’d rather pay hundreds of dollars a year instead of enduring a few minutes of awkwardness.
But the good news is companies are happy to waive these fees. As a customer, you’re worth hundreds -- sometimes thousands -- of dollars to them. They don’t want to lose you for one $35 fee. (In fact, when you take advantage of their credit card benefits, you can often make hundreds of dollars per year!)
So here are the word-for-word scripts you can use to negotiate these fees. Thousands of my readers have used these to negotiate lower bank fees and credit card fees, as well as lower their cable bills.
Quick tip: practice reading this out two or three times before you actually make the call. Even though you'll have the words right in front of you, it helps to understand the logic and tone that you are using.
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