Question

How can I put my web hosting payment on hold or to pay by my bank account online?

Hi, I have a small business account with Yahoo and there is an annual charge for it which Yahoo puts the charge on my credit card. A few days ago I received an e-mail from yahoo that it's time to renew my account for another year, but I noticed that my credit card was expired. Called the credit card company and it'll take me 10 days to get my new card and update it's information. So, I decided to call customer service to see if I could pay Yahoo by my bank account online or they could hold the payment for 10 days. I called at 1(408)916-2100 and was on hold for 1 hour and at the end got disconnected and couldn't talk to a live person. So, I sent an e-mail to customer care and the next day I received an e-mail saying that they can't help me and referred me to this page. I just need to know what should I do or it's better to ask what's gonna happen now? Is my wed site going to go down until I pay Yahoo, or what?
Thank you so much in advance.

9 months ago - 1 answers

Best Answer

Chosen by Asker

Yahoo! Small Business uses the billing services of the Yahoo! Wallet. This supports credit, debit, and PayPal accounts. We do not have a way of billing directly through a bank account.

If your service goes past due, the account may be suspended. If you update your billing method within 30 days of the payment due date, the suspension will be lifted and your service will resume. Past 30 days, you may need to reactivate the service to bring the account back online. Recovery of account contents after 30 days cannot be guaranteed.

You can update your payment method through:

billing.yahoo.com

You can also contact us to discuss your account status and billing through:

smallbusiness.yahoo.com/contactus

9 months ago