Question

We have email account in Yahoo Small Business Service, but the user forget the password. How to reset the pass?

We have email account in Yahoo Small Business Service, but the user forget the password. How to reset the user password via Yahoo Web Hosting Control Panel ?

1 year ago - 2 answers

Best Answer

Chosen by Asker

Hey Praptomo, sorry to hear you are having difficulty in getting one of your users access to the business email address they have through your business. There are two types of business email users that would tell us how your user would need to get a new password.

The first type is activated with a free Yahoo! email address which would allow your user to access their business mailbox through the browser. The password for that mailbox would be controlled through the Yahoo! email address used to activate it and so resetting that password for the Yahoo! address will also reset the password for the business email address.

The second type is considered to be "POP-only" and so the password would be controlled through the Email Control Panel. You can read further on how to reset the password for those accounts by going to:

"How can I change the password for a POP-only mailbox?"
help.yahoo.com/l/us/yahoo/smallbusi...

If you have any issues with this process, then you can contact us anytime by going to:

smallbusiness.yahoo.com/contactus

Good luck!

Source(s):

1 year ago

Other Answers

If you are not able to reset password online, call Yahoo Small Business Services department at 866-562-7219.

You can also mail them to ysb-social-media@cc.yahoo-inc.com. You need to mail them your Yahoo ID, domain name, telephone number and best time to call you.

by Jini - 1 year ago