• FirefoxInstall the new Firefox »
  •  
    Yahoo Web Hosting

    Question

    Yahoo Sitebuilder "serious error"- can you help me?

    When trying to edit my site which was built with Yahoo sitebuilder, I receive the following message: Yahoo! SiteBuilder has just recovered from a serious error. I have tried two different OS: XP and Windows 7 I have tried Java 6 and Java 7 with both OS This is the error report, can anyone help? TIA .--Error Report Generated Mon Mar 11 15:04:47 MDT 2013--- Version: Yahoo! SiteBuilder/2.8/1.7.0_17 OS Name: Windows 7 OS Arch: x86 OS Version: 6.1 Java Home: C:\Program Files (x86)\Java\jre7 Max Memory: 259522560 bytes Heap Size: 63242240 bytes Used Memory: 37697728 bytes Site Open: true Open Pages: 1 Look And Feel: 1040 Snap to Grid: false Auto Spell Check: true Autosave: true java.lang.NullPointerException: Colors cannot be null at java.awt.GradientPaint.<init>(Unknown Source) at com.yahoo.sitebuilder.DockPanel$SidePanel.paintComponent(DockPanel.java:1058) at javax.swing.JComponent.paint(Unknown Source) at javax.swing.JComponent.paintChildren(Unknown Source) at javax.swing.JComponent.paint(Unknown Source) at javax.swing.JComponent.paintChildren(Unknown Source) at javax.swing.JComponent.paint(Unknown Source) at javax.swing.JComponent.paintChildren(Unknown Source) at javax.swing.JComponent.paint(Unknown Source) at javax.swing.JLayeredPane.paint(Unknown Source) at javax.swing.JComponent.paintChildren(Unknown Source) at javax.swing.JComponent.paintToOffscreen(Unknown Source) at javax.swing.RepaintManager$PaintManager.paintDoubleBuffered(Unknown Source) at javax.swing.RepaintManager$PaintManager.paint(Unknown Source) at javax.swing.RepaintManager.paint(Unknown Source) at javax.swing.JComponent.paint(Unknown Source) at java.awt.GraphicsCallback$PaintCallback.run(Unknown Source) at sun.awt.SunGraphicsCallback.runOneComponent(Unknown Source) at sun.awt.SunGraphicsCallback.runComponents(Unknown Source) at java.awt.Container.paint(Unknown Source) at java.awt.Window.paint(Unknown Source) at javax.swing.RepaintManager$3.run(Unknown Source) at javax.swing.RepaintManager$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source) at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source) at javax.swing.RepaintManager.prePaintDirtyRegions(Unknown Source) at javax.swing.RepaintManager.access$1000(Unknown Source) at javax.swing.RepaintManager$ProcessingRunnable.run(Unknown Source) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$200(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) ---End Error Report---
    a few seconds ago 2 Answers

    Best Answer

    Hey Adele, sorry to hear you are having issues editing your site using the new Yahoo! SiteBuilder 2.8. We would recommend that you contact us directly as soon as you can by going to: http://smallbusiness.yahoo.com/contactus Hope to hear from you soon!
    a few seconds ago

    Other Answers

    • I have the same exact problem. I sent my info to SB. Hope we get this resolved, - Crippling... NRCC

      by NRCC - 13 hours ago

    Recommended Articles

     
     
     
     
    Yahoo Small Business Services