Question

Yahoo Sitebuilder "serious error"- can you help me?

When trying to edit my site which was built with Yahoo sitebuilder, I receive the following message: Yahoo! SiteBuilder has just recovered from a serious error.
I have tried two different OS: XP and Windows 7
I have tried Java 6 and Java 7 with both OS
This is the error report, can anyone help? TIA

.--Error Report Generated Mon Mar 11 15:04:47 MDT 2013---
Version: Yahoo! SiteBuilder/2.8/1.7.0_17
OS Name: Windows 7
OS Arch: x86
OS Version: 6.1
Java Home: C:\Program Files (x86)\Java\jre7
Max Memory: 259522560 bytes
Heap Size: 63242240 bytes
Used Memory: 37697728 bytes
Site Open: true
Open Pages: 1
Look And Feel: 1040
Snap to Grid: false
Auto Spell Check: true
Autosave: true

java.lang.NullPointerException: Colors cannot be null
at java.awt.GradientPaint.<init>(Unknown Source)
at com.yahoo.sitebuilder.DockPanel$SidePanel.paintComponent(DockPanel.java:1058)
at javax.swing.JComponent.paint(Unknown Source)
at javax.swing.JComponent.paintChildren(Unknown Source)
at javax.swing.JComponent.paint(Unknown Source)
at javax.swing.JComponent.paintChildren(Unknown Source)
at javax.swing.JComponent.paint(Unknown Source)
at javax.swing.JComponent.paintChildren(Unknown Source)
at javax.swing.JComponent.paint(Unknown Source)
at javax.swing.JLayeredPane.paint(Unknown Source)
at javax.swing.JComponent.paintChildren(Unknown Source)
at javax.swing.JComponent.paintToOffscreen(Unknown Source)
at javax.swing.RepaintManager$PaintManager.paintDoubleBuffered(Unknown Source)
at javax.swing.RepaintManager$PaintManager.paint(Unknown Source)
at javax.swing.RepaintManager.paint(Unknown Source)
at javax.swing.JComponent.paint(Unknown Source)
at java.awt.GraphicsCallback$PaintCallback.run(Unknown Source)
at sun.awt.SunGraphicsCallback.runOneComponent(Unknown Source)
at sun.awt.SunGraphicsCallback.runComponents(Unknown Source)
at java.awt.Container.paint(Unknown Source)
at java.awt.Window.paint(Unknown Source)
at javax.swing.RepaintManager$3.run(Unknown Source)
at javax.swing.RepaintManager$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
at javax.swing.RepaintManager.prePaintDirtyRegions(Unknown Source)
at javax.swing.RepaintManager.access$1000(Unknown Source)
at javax.swing.RepaintManager$ProcessingRunnable.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
---End Error Report---

1 year ago - 2 answers

Best Answer

Chosen by Asker

Hey Adele, sorry to hear you are having issues editing your site using the new Yahoo! SiteBuilder 2.8. We would recommend that you contact us directly as soon as you can by going to:

smallbusiness.yahoo.com/contactus

Hope to hear from you soon!

Source(s):

1 year ago

Other Answers

I have the same exact problem.
I sent my info to SB.
Hope we get this resolved, - Crippling...

NRCC

Source(s)

by NRCC - 1 year ago