Question

How can I access a yahoo domain I bought in 2007 that is still registered to me?

I bought a domain from yahoodomains on 2007-03-06

I had initially intended to start my own site but never got around to it. The domain was purchased using yahoo briefcase which I believe was taken out of service some time later. My domain registration was automatically charged to my credit card upon renewal, however when briefcase was closed I was assured that my registration would simply stop once the renewal date rolled around. I didn't pay much attention to my credit card bill so I presumed it had been cancelled (my own problem I know) but recently I checked the whois details for myself and found that the domain is still registered to me and is obviously being charged to me. My problem now is that I have no way of accessing this domain to either cancel the registration or add privacy to the whois details. I think I need to pay to join yahoo smallbusiness which is something I don't particularly want to do.
Any idea who I should contact?

1 year ago - 1 answers

Best Answer

Chosen by Asker

There are several ways to get in touch with Yahoo! Small Business support so we can assist you with managing your domain!

If you can sign into your Yahoo! account at smallbusiness.yahoo.com/contactus you can view the contact information and support options for your services.

If you are seeing a billing line item on your card statement for a Yahoo! service, our contact phone number should be visible in the charge description.

If you cannot access your account, please send us an email at ysb-social-media@cc.yahoo-inc.com with your domain and a good phone number and contact time so we can follow up with you!

1 year ago