Question

Why is it impossible to get through to Yahoo customer support? I need help with Mail settings.?

I've been on hold over an hour and a half. I can't send email from Windows Mail. I also need to talk to them about FTP... I have two business accounts and can't find a human to help me... very frustrated right now.

5 months ago - 4 answers

Best Answer

Chosen by Asker

Sorry to hear you're having trouble with Yahoo Small Business services. Please visit smallbusiness.yahoo.com/contactus/ to get in touch with us, 24/7. If you're unable to use the contact page we provided, please email your Yahoo ID, domain name, phone number, and best time to call to ysb-social-media@cc.yahoo-inc.com.

5 months ago

Other Answers

I am having the exact same problem. For the last 3 days my business have been out of email service from Yahoo. Their status report blog states that the issues have been resolved, but my business is still awaiting for a resolution of their problem.

I can not get thru to a human being at Yahoo.

I am exploring switching to other providers that really care for their customers.
Yahoo has forgotten how to do business, and lost their technical know how.

by Nelson Navarro - 4 months ago

I was on hold for 90 minutes and then the automated operator hung up on me. Absolutely AWFUL

I am switching to network solutions. I called network solutions to find out how to switch my domains and I got through to an operator instantly. Yahoo has lost. They should join the ranks of Myspace and Blackberry they suck all around.

by Q - 4 months ago

no offense, yahoo is horribale. you got to be kidding if your a business owner using yahoo. get a a real service,

by Concerned - 1 month ago