Question

Email clients keep prompting for passwords for Yahoo! Small Business email accounts?

This was only happening intermittently, mostly on my phone, occasionally on my tablet, almost never on my laptop. Over the last few days it has gotten really bad, happening every few minutes on all my devices, regardless of where I'm located or what network my devices are connected to. I'm using Yahoo's IMAP settings on the Android email client (not Gmail) on my phone and tablet and Outlook 2010 on my Windows 7 laptop. (I can't use POP because I need to access my email wherever I am.) I've tried deleting and re-adding accounts, changing my password, etc. Yahoo support keeps sending automated responses blaming me for the problem. I have only used Yahoo! Small business for a couple months, but I am so aggravated and distressed that I am about ready to kiss my money goodbye and transfer my domains.
As I stated in my original question, I have already contacted Yahoo support to no avail. They keep sending automated messages blaming me for the problem. I never had issues like this with previous providers and am very motivated right now to dump Yahoo.

2 years ago - 1 answers

Best Answer

Chosen by Asker

Sorry to hear you're having trouble with your business mail accounts. If you have the same email address being accessed from several devices at the same time, the login attempts may all be causing each other to fail. It would probably be best for you contact us; that way, we can take a look at your email accounts and do some troubleshooting. You can get in touch with us at smallbusiness.yahoo.com/contactus/,... 24/7. We look forward to hearing from you!

Source(s):

2 years ago