settlement required for my credit card from bank?

This is Venkat, I had been a credit card account with bank, I took AED 12,392+6700, (which is including interest and late payment fine) Total AED 19,092 (Cash+ purchase) , I got the transfer to Qatar from my company, for that I plan to make settlement from bank for my credit card, I went to the bank and ask for settlement they given this (AED 19,092) amount to pay, the same amount has been agreed by both party on 05th May 2009, bank provide a option for payment can be make maximum in 6 month instalment, monthly instalment AED 3,182.00 (EMI), I provide 1cash through UAE Exchange+ 5 mashreq bank cheque (# 51,52, 53, 54 & 55) on the same day, bank agreed and they have receive my cash, cheque and they have no objection also, I return my card with a bank settlement form to the bank on same day, upon bank agree to provide settlement letter within 3 working days, but i am not yet received any letter from bank, after that I went to Qatar on 7th May 2009 for my business, then after 2 month I receive my bank statement from Dubai office after my request, I found still I have AED 20,995.00 outstanding payment and I receive Demand notice from Bank, which was no one can’t accept, in further I make several calls and message to the customer care and collection department, there was no proper response/reply from the bank, after review and inquiry from mashreq bank account statement, I found my 2 cheques (# 51 & 55) was return due to my signature problem out of 5nos cheque, there was no notification from the bank, I stop my making payment due to double interest and late payment fine, I sign all the cheque on the same date and time, but I don’t know why my first & last cheque only having signature problem, remaining 3 nos cheque has been approved by the bank, there was no proper coordination or reply/response from the bank, for that myself and my family mentally disappointed and I can’t work and sleep well, I am willing to make settlement from the bank, but bank want to make more business with me, I can pay that return cheque amount at any time(AED 3182+3182), please advise anyone how to solve is issue? Without paying any extra amount (3182+3182 only), now i am in out UAE, I don't know, whether they have filed a police case against to me?, or have rights to make a police case?

1 month ago - 2 answers