Question

Should I write a letter to corporate about my experience? (Subway restaurant)?

So for over a month now I have been debating on whether or not to write corporate a letter about my experience at Subway. I am not sure whether to let the whole thing go, or to voice my concerns and frustrations, even though I know it probably will do no good. My situation - I worked at Subway for almost a year and a half. I was recently fired last month. The reason... "drama". I don't want to get into how the drama started, but that was my reason for being fired. While I admit, drama occurred and I was involved - it was not a reason to be fired. I was fired after going in to talk to the manager (who was involved in the drama - I was friends with her, then not) about the 4 hours she had scheduled me for. I left the store thinking everything was going to be fine, an hour later I got a voicemail from her saying she and the owner had talked and decided to let me go. To, "pick up your check, drop off your uniform"....I am completely shocked, I call the owner and he basically yells at me, saying I've done this and that and created drama, and he hung up. I did not get to say a word. I couldn't believe how he had just treated me and that I was fired. I had NEVER been late, never told twice how to do my job, he always praised how good of a worker I was, I never had any complaints from customers/co workers, and NO warnings whatsoever prior to the firing. I had never been written up or even given a verbal warning. Just fired, out of no where, through a phone call. I filed for unemployment - the owner tried to fight it, but I won. Obviously, he fired me for drama? The lady concluded there was NO misconduct at work. Life goes on, but I am still upset about the whole thing. Then, just last week, I am told from the manager who I see at Walmart (the store in which Subway is inside) that I am banned from Subway. What?! I am BANNED? I have done NOTHING wrong and the owner says I am not allowed anywhere near his store. I am friends with most of the employees there, and they have told me he is mad I am getting unemployment and that I have no reason to be in his store. This is when I decide I need to do something. I think legally is has the right to ban me, for whatever reason, whether it's right or wrong. But I have never felt more disrespected, treated unfairly, and not to mention that he is the most unprofessional employer I have ever worked for. He had no grounds to fire me in the first place. He was told things from the manager (who was upset with me after not wanting to be friends) that were not true and made me out to be someone who he wanted to fire, but did not ever come to me to talk or ask questions. I went to him SEVERAL times asking to talk because there were problems and he never had time. I am really upset about the situation, especially after the banning me thing. He treated me like I was some sort of criminal. Almost everyone at the store that works there now I am friends with, and they all disagree with his decision and most believe the manager had a lot to do with my firing because of her personal issues with me, but no one wants to say anything for fear of losing their jobs. It is so unfortunate that they can not even voice their opinions to their boss - who you are suppose to trust and count on if there are any problems. I was thinking of writing corporate, but am not sure if I will sound just like a disgruntled ex employee or not. I don't want to make a fool of myself. But I am honestly concerned about that place. I don't want this to happen to anyone else and feel like I should say something. I am just one person, though, I know. This is not the first time there has been an "unhappy" ex employee at this store. People have been fired or have quit for the same reasons - unfairness and owner not caring to deal with issues in the work place. I believe I am the only one to not be given any sort of warning before being fired, too. I don't know if the franchise has some sort of policy for this. I know for his store, he had "rules" that included being given 3 warnings THEN fired. Unless there was serious grounds - like stealing or violence, neither of which I was close to doing. What should I do? Anything at all? Thanks for reading..

1 month ago - 3 answers

Best Answer

Chosen by Asker

Writing the corporate office will do next to nothing. You weren't employed by Subway, or Doctor's Associate's Inc. All the stores are independently owned and operated, so you only worked for the owner of that particular franchise, which is technically a completely different company than Subway. That owner is the highest person you go to with concerns about your former employment. At most, corporate will file it as a Restaurant Comment/Complaint. They'll email a copy of the report along with your contact information to the owner who is supposed to contact you. If the owner doesn't get in touch with you, he/she will just get a minor mark on their next evaluation, nothing more (unless they regularly don't do follow ups for at least two months). So I highly recommend just moving on.

Source(s)

by 925s

1 month ago

Asker's Rating: 

Other Answers

Look at the situation and learn from it. Once there is "drama" all the good work you have completed for that company is forgotten - that is a universal truth. In the future, stay out of any situation that is troublesome for the person in charge unless there is a crime being committed. So at this point, stay out of that Subway, meet with your friends somewhere else, get a new job, and MOVE ON. Good luck, c

by Cynthia E- 1 month ago

Your best bet is to let this stay behind you and move on. You are in a NO Win situation since the manager has a personal problem with you and she seems to be the key to your being fired. The owner has the right to hear what the manager stated as he pays her to be his eyes/ears while away from the store. I know it doesn't seem fair , and per your account she told him lies pertaining to the alleged drama, but forcing the issue to get him to talk to you is only going to fuel his firing of you. Hanging out at the Subway store is definitely a no-no and they can ,and will, have the right to uphold their demand that you stay away. Get together with the friends you have that still work there before or after their shift and their day off. Make your visits somewhere else at a different restaurant that you can feel as if you will be able to talk freely. Contacting the corporate office of Subway will do you no good, and may even make it worse on you if they contact the owner to tell him what you are saying. These stores are franchises and once the owner takes over the property then they can hire / fire whoever they want. The franchise office is not involved with how the owner works his staff. It is a tough pill to swallow, just use this experience as a life lesson to be learned and look forward to your future. I hope this helps...and good luck !

by ALLIE ANSWERS- 1 month ago