My Walmart account disapeared...?

I signed up for a Walmart card a few months ago. It took me a while, but I finally got it. I bought a computer with it. I payed my first month's bill, and didn't touch the account for a month. When I went to pay the next month's bill, the website didn't recognize my email address. There was no way to sign into an account that didn't exist, so I made a new one, using the same address. Now there's nowhere to pay my bill, no record I ever did on Walmart. I saved the email with the conformation from the last month. I emailed Walmart and they sent me an automated message proving that no one living even read the email. I went to GE money services (who host WM's cards) and they had nothing for me to email them. I guess I'll have to find me a GE bank and go in, or try to call thier customer service. Does anyone know why something like this could happen? I know that Walmart is going to try and give me late fees for this, which I plan to fight. Can someone give me some insight or something as to what happened?

2 months ago - 1 answers