What sort of standards can put in place for staff behaviour in face-to-face customer service situation.?

What sort of standards can we put in place for staff behaviour in a face-to-face customer service situation in a library?Devise a list of Do’s and Don’ts for a team delivering service at a circulation desk. My full question is in here.... If any body knows the answer please help me.... Thank you very much... ANNA..

2 months ago - 1 answers