Ebay buyer refuses to pay customs fees and tries to return itme?

I sold an auction on june 17 and shipped it the 18th and it just hit international customs in mexico. Now the buyer is refusing to pay customs fees and is trying to ship back the item. But I do not accept refunds or returns. So what do I do if the buyer sends me back the item and the 21 day paypal time is up for a dispute. I mean he still paid and I will get his money after the 21 day hold is up but whyat do I do? I am not resending back the package and wasting more of my hard earned money just b/c the buyer doesn't want to pay customs fees. So do I just recieve the item and keep the money? I mean it doesn't seem fair but I think that's the only other options. I mean even if I resend the item he will not accept it and I do not accept returns. Hey second repsonse, read up on ebays website it says buyers are responsible for paying customs taxes not the seller. The only way the buyer can reship it is he/she has it in their hands then technically they recieved the item and then I would have proof that they recieved they item b/c they returned the item. By me saying I do not accept returns and the buyer having recieved the item and me not being responsible for customs taxes then technically they are just gifting me the package for free. Right? the 21 days is from paypal, that is before they release my funds. And the gify part of what I was saying is since tehy already recieved my item it would technically be their's and they would be just sending it to me as a gift sinc eI would have technically sold it to them. Since paym,ent received item delivered. Ah now I know what you mean, yah if I would have put a lower amount for him then, I would be in trouble by usps. duh i just mis-read your answer, So far your the best answer #3 keep it up guys.

5 months ago - 3 answers