Should I pay this bill?

I have health insurance which covered my son who is in college out of state. His eyes got allergy from wearing contact Lens prescribed by his eyes doctor. He was using my insurance for all the services until recent something strange occurred. Situation is, the doctor's office claimed they filed the claim but did not get reimbursement, then, told me, they lost my son's insurance company's data...I sent another copy of my insurance card. Then, the doctor's accountant told me insurance company claimed they could not locate my son's name in my policy. I called my insurance company and got the answer:"We could not find your doctor's claim in our records." I had asked this doctor to send me a copy of their filed insurance claim or number and never got one. Last week, I received a letter from a collection agent intends to collect the $23 from my son, his name is used on the letter, not mine. $23 is not much, but why should I pay $6000+/per year health insurance premium and still have to deal with this nonsense? I could not justify who, doctor or insurance company, told me the true story. So, how should I handle this, in your opinion?

5 months ago - 9 answers