Paypal is asking me to add a new credit card, when I already have one.?

Hi, yesterday when I logged in to my paypal account I got the following message saying that my account is limited, "We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorized third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern." Then it told me to go to the resolution center and there were 3 objectives I had to complete so I can get my account not limited. The three requirements were, 1) Change password(Completed) 2)Update security questions(Completed) 3) Confirm Address(Not-Completed) The part which I am stuck at is confirming my address. Everytime I click on it, it directs me to the page where you add credit/debit card. But I already have a credit card assigned to the account. So I type my credentials once again, and it says, "That card number is already assigned to another PayPal account. For security purposes, each card may only be assigned to one PayPal account. If you have already opened a PayPal account, please retrieve the relevant information and log in. Otherwise, please use a different card." But the funny thing is that this credit card is assigned to my account, and it says that its assigned to a different account. Can some one please help me out here? Please. -Faraz And whenever I try to buy something from eBay it wont let me since my account is limited. I can only recieve payments, and not send or invoice them

6 months ago - 3 answers