Which level of management makes decisions about the activities such as acquiring other?

1. Which level of management makes decisions about the activities such as acquiring other companies, investing in research and development and building new plants? a) Top managers b) Middle managers c) First-line managers d) Non-managerial employees 2. A supervisor is teaching an employee to use a piece of equipment safely. Which of the following skills are most important for the manager? a) Technical skills b) Conceptual skills c) Human skills d) Strategic skills 3. The major contribution of the Industrial Revolution was the substitution of _______ for human power. a) Machine power b) Electricity c) Water power d) Critical thinking 4. All of the following are characteristics of total quality management EXCEPT: a) Concern for continual improvement b) Improvement in quality of everything the organization does c) Intense focus on the competition d) Accurate measurement 5. For a company such as PIA, a bank would be an example of what kind of factor in its specific environment? a) Competitor b) Special-interest group c) Supplier d) Government agency 6. Which of the following is NOT an example of an organization’s general environment? a) Economic conditions b) Political conditions c) Social conditions d) Organization culture 7. If a company provides job-share programs, builds a day-care facility, and only uses recycled paper, it can be termed as: a) Fulfilling its social obligation b) Socially aware c) Socially image conscious d) Socially responsive 8. If a company is paying minimum wages, when necessary, and applying the minimum standard to laws, such as affirmative action, it would be said to have fulfilled its: a) Social obligation b) Social responsibility c) Social responsiveness d) Social expectation 9. Which of the following describes a global marketplace? a) The entire world is a marketplace b) National borders are irrelevant c) The potential for organizations to grow expands dramatically d) All of the given options 10. Which one of the following items best reflects the dimension of different cultures that exemplifies the extent to which individuals expect a hierarchical structure? a) Uncertainty avoidance b) Power distance c) Masculinity/femininity d) Long-term/short-term orientation 11. Attempting to understand the signs of some problem comes under which of the following stage? a) Scanning stage b) Categorization stage c) Diagnosis stage d) Implementation stage 12. Which of the following is NOT a valid assumption about rationality? a) The problem is clear and unambiguous b) Preferences are constantly changing c) A single well-defined goal is to be achieved d) Preferences are clear 13. Lower-level managers typically confront what type of decision making? a) Unique b) Non-routine c) Programmed d) Non-programmed 14. The people at the bottom of the organization generally deal with repetitive and familiar problems such as workers who are late or machinery that breaks down. As a result, most of the decisions made by first line supervisors are: a) Ill-structured decisions b) Novel decisions c) Programmed decisions d) Non-programmed decisions 15. An increased commitment to a previous decision despite evidence that it may have been wrong is referred to: a) Economies of commitment b) Escalation of commitment c) Dimensional commitment d) Expansion of commitment 16. When managers avoid the rational decision-making model and find ways to satisfice, they are following which of the following concept? a) Jurisprudence b) Bounded rationality c) Least-squared exemptions d) Self-motivated decisions 17. Which of the following means that you achieve the best possible balance among several goals? a) Sacrificing b) Optimizing c) Satisficing d) Minimizing 18. If a group’s desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision, it is called: a) Groupthink b) Group pressure c) Group decision d) Group dynamics 19. A form of group decision making in which a group is used to achieve a consensus of expert opinion is called: a) Interacting group b) Delphi technique c) Nominal group d) Brainstorming 20. Which of the following is the process of developing assumptions on premises about the future that managers can use in planning or decision making? a) Benchmarking b) Project management c) Forecasting d) Scheduling

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