Question
need help with business relationship!!?
I work in a small building that houses 3 businesses, mine, (a massage therapy clinic), my neighbor, a chiropractor, and a small consulting firm upstairs from us. for the past 4 years, we've all been doing nice work together, my staff deals with massage for major medical plans, car and work injuries, etc.. and the neighbor does the same, only on the chiropractic end. our businesses are not linked, other than mutual respect & referrals. for the past year, one of his long-time employees has been going to massage school. she is almost done. Today, one of my employees came up to me and told me that this employee of his intends to do massage out of his chiropractic clinic when she gets her license. here are my issues: 1. we work together on a referral basis, what happens to my referrals? why give them to me if he has massage in house? 2. I have a clause in my rental lease that forbids another massage entity from paracticing in my building. But does this actually protect me? Who is held accountable if the chiropractor actually lets her do massage in my building? technically, he would have been unaware of the clause about no other massage in the building. (I did inform him of it today). 3. What can I do about the professional relationship between the chiropractor and myself? I have worked my butt off to get these referrals, and now it appears he has the power to ruin a good portion of my business by allowing massage through his own clinic. what do I do? Any advice? Please and thank you in advance!
1 year ago - 2 answers
Best Answer
Chosen by Asker
1 your referrals will end 2 They are violating your lease. The new person can not do that in your building. 3 You would propose a system where the new therapist must pay you a percentage of her earnings or you will shut her down. Sounds mean but it is fair. Or she works in your office; but you may not want or need her. Life constantly surprises us. The world of business changes daily. You just adapt and know that you are in business for the "long haul"..
by Ed Atun
1 year ago
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Other Answers
I face the same issue in a different industry - I moved into a building with 2 other businesses specifically so we COULD refer (we're all in the money businesses - I'm a financial planner, we have an accountant and a health insurance broker -- who decided to start working in the 401k market!!!) I would suggest you discuss your concerns. "Tell the truth, succinctly and directly, in a way that's all about them" -- as my mentor would say. Ask for fair treatment. Be better to your customers than the other therapist. Start asking your clients for referrals. Find out their price point and capabilities. Differentiate. Win on your terms, not theirs - don't make it a legal thing. Just be better at it than they are!
by curiousnotelitist- 1 year ago

