Small home office phone system?

Hi my setup in the house so far is 2 telephone lines 1 for calls 1 for fax and a 4mb broadband , i will be starting my own buisness and was looking to get a phone system like big companies have "press 1 to sale press 2 to complain etc." i would like the ability to monitor my calls on the desktop and see what department the call is coming to and accept basicly a switch board on my computer im not too bothered about a desktop one this would cool although i would settle for a phone with flashing lites for diffrent departments , if possible ? ive also heard about VOIP phone systems using my internet would it be alot more reliable to use a phone line instead of internet , incase of brakedowns? Thanks for anyone that can help Gary.

3 months ago - 2 answers