Chosen by Asker

Have you ever been in a time when you went above & beyond the call of duty to resolve a problem, the end result was win win for both parties? Was there a time you went out of your way to ensure that a customer was completely satisfied? Did they thank you or tell your boss about the situation? Hope this helps

by sosezshe

2 years ago

Asker's Rating: 

have you ever worked with customers before? If so did you go out of your way to help them? For example I was working for an insurance co in motor claims and we rec'd a garage bill but had no claim form. The 3rd time they phoned to chase payment they got me. Nothing had been done. I located the vehicle, traced the broker, got duplicate claim faxed through, set up claim and issued payment the same day and let the garage know. (they sent me a bouquet of flowers). You need to say something you have done.

by bri- 2 years ago

I think you better give us some more details. What kind of job? Department store? Fast food? I give excellent ustomer service ALL the time. Here's what I do: I get the name AND HOW to properly pronounce that customer's name. I take the time to answer ALL the Qs he/she/they may have. I do my best to make sure the customer is satisfied. When its not right, I do my absolute best to make it right - even to the point where it may take time from other things I wou8ld like to do. Thanks for asking your Q! I enjoyed taking the time to answer it! VTY, Ron Berue Yes, that is my real last name!

by Ron Berue- 2 years ago