Question


jeanneg...

Customer Service Phone number for greendot visa card? Please Help??

Please, does anyone have a phone number for the greendot visa card where you can actually talk with a human being instead of a machine? I have looked everywhere for some sort of number to ask questions about my account and so far can't get anything but a stupid machine that does't help me at all. Please can someone help me with this serious problem? I'm desparate. Thanks in advance I have called the 877-434-3578 number several times and they do not give the option of speaking with a person. It's all a machine. I'm hoping and praying there is some other number somewhere that let's you talk to a live person. Thanks It's hard to believe that a company so popular wouldn't have customer service. I've never had a problem before, however, this is very aggravating and wouldn't reccomend this company to anyone after all this mess. Thanks for trying to help, anyway. Thanks to all who have tried to help. I finially figured out how to get a human being by calling the above number. 1. Press the key on phone thats says you want to replace a stolen or lost card. 2. Press the key on phone that says you never received your card. Then they will transfer you to a human being to talk with about any problems you may be having. I still wouldn't reccomend this company for many reasons. Thanks again to everyone who tried to help.

2 years ago - 4 answers

Best Answer

Chosen by Asker

For customer service or questions: 1-877-434-3578 www ... It's the only number they have listed (even on the corporate website).

Source(s)

Better Business Bureau results (loads of complaints): Lists their primary phone as (626) 775-3806 Other Numbers: (626) 775-3474 (866) 443-6227 (626) 775-3400 www ... www ... Complainants allege difficulty activating cards, or that reload amounts are not credited to their card as agreed. Some customers complain they are initially unable to activate their cards due to invalid activation numbers, or other complications. Other customers complain they experience problems or delays with having re-load amounts credited to their cards, complaining of excessive delays, or that amounts are lost or miss-posted. In some cases, complainants report the company asks for proof of the re-load amount paid, before the amount can be credited or refunded, causing financial hardships for the cardholder. In some cases, complainants report they are unable to speak with anyone who is capable of resolving a problem, or that the company fails to return calls. The company responds to most complaints by offering apologies for delays, activating cards, or posting re-load amounts. In some cases, the company offered additional credits or refund amounts to compensate customers for inconveniences, delays or problems.

by pepper

2 years ago

Asker's Rating: 

Other Answers

is there a different number on your card or statement that you can try? sounds like they do not want to be bothered.

by samantha h- 2 years ago

The number you require is not available, greendot customers are known as machines by this nature machines therefore are only able to answer any questions you may have. It is therefore adviseable that you speak to the Supervisor machine, which we believe is situated somewhere in India.

by VIPER MAN- 2 years ago

If 877.434.3578 doesn't work, try 800.473.3636 (800.GREENDOT).

by ranger- 2 years ago