Chosen by Asker

honestly, i don't know about their home equity loan business, but i have been banking with them for something like 4 years. i never had any problems, in fact the people at my branch were always friendly and helpful, eager to help me out. unfortunately, over three weeks ago $300 were pulled out of my account for no apparent reason. when i inquired about it, first they told me it was a bounced check, and a week later they corrected themselves saying they had in fact lost one of my deposited checks, after first getting the account numbers mixed up. when i asked for my $300 back - the bank had it, it hadn't been put back into my boss's account or mine - they said they needed a week to "investigate" this. now, two weeks later, i still haven't heard a word from them. i can tell you right now though, as soon as i get my money back, i am changing banks asap!!!! good luck, but if i were you, i would go through someone else.

by anouk_zeina

3 years ago

Asker's Rating: 

I have had Wells Fargo as my first mortgage provider for 5 years, their have been no snafu's. I would say they are at least not bad.

by brian k- 3 years ago

Well, they give home loans to illegal immigrants, so there are some controversies over their business choices. But at only $30k, you will be lucky to get any financing. I recommend LendingTree.com, but be sure to repeatedly state that it is only for $30k. When a home equity loan drops below $50k, most lenders add at least a half-point and most won't touch it because their profit is in relation to how much the loan is. That is, they work off of a percentage. The biggest issue with mortgage companies is if they sell the mortgage. They are required to disclose that information. Ask about that. They may sell you the financing, then turn it over to some far-off company that has crappy support.

by hyspeed_games- 3 years ago

if you asking about one company it's hard to determent, you have to check more company's and look for other recommendation about it. think very well before you do anything with money.

by zupa t- 3 years ago