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Build a professional-looking store with flexible design options.
- Yahoo! design tools: Take advantage of our convenient wizard and range of design templates — or customize your store with our editor.
- Third-party software: Use programs such as Adobe Dreamweaver®, Adobe GoLive®, or any HTML editing tool to build your online store.*
- Developer network: Find an expert in our network who will work with you to create a custom online store that includes all the ecommerce features and functionality your business needs. Learn more
- Search engine optimization: Create search-engine-friendly pages using our wizards, and optimize your page content to improve placement in search engine results.
*Third-party tools such as Adobe Dreamweaver® and Adobe GoLive® must be purchased separately.
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Organize your products with easy-to-use management tools.
View “How do I add products?” demo
- Add up to 50,000 products to your ecommerce store using our simple wizard, or upload information from a spreadsheet or database.
- Create a detailed catalog of the products you sell online, with product descriptions, SKU numbers, sizes, colors, prices, and any other custom fields you'd like to add.
- Track product-inventory levels and set alerts to notify you when quantities are low.
- Integrate with existing order- and inventory-management systems like OrderMotion and StoneEdge to keep data across sales channels in sync.*
*Real-time integration available with Standard and Professional plans only.
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Customize your checkout experience to help improve sales.
View “How do I set up my shopping cart?” demo
- Choose a single- or multipage checkout, along with custom colors, fields, and buttons.
- Select your preferences, and your shopping cart and checkout pages will be created automatically — no coding required.
- Let customers see checkout totals before they pay. The shopping cart can automatically calculate shipping, tax, and discounts.
- Offer customers the ability to purchase gift wrapping or include a personal message with their order.
- Sell downloadable products like software, music, or gift certificates.
- Add tracking codes to the checkout process to keep track of important purchase data.
- Enable registered or guest checkout options.
- Provide streamlined checkout for registered users by letting them securely save their shipping and billing information, including their credit/debit card, to their account. Learn more
- Allow registered users to check the status of open orders, see their order history, and view shipment and tracking information online.
- Letting shoppers save their credit card information makes completing store purchases fast and easy. Yahoo! Merchant Solutions was the first hosted ecommerce provider to offer a saved credit card feature, which is designed to save time, help reduce shopping cart abandonment, and drive repeat customers.
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Rest easy — and reassure customers — with secure and reliable payment options.
View “Payment processing” demo
- Accept online payments via credit cards, checks, POs, and money orders, or process credit card payments offline.
- Accept and process payments via PayPal checkout or a merchant account (such as PayPal, Bank of America Merchant Services, or any other merchant account compatible with the FDMS Nashville payment gateway platform).
- Use FDMS payment gateway services at no additional charge. Please note that you must have a merchant account to use gateway services.
- Protect your business and your customers with multiple security layers.
Learn more
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Quickly set up shipping methods and rates.
- You can use any carrier you'd like, including FedEx, USPS, and UPS.
- Encourage repeat business by providing free shipping.
- Set your own shipping rates by product weight, destination, order value, and more.
- Use integrated UPS functionality automatically calculate shipping rates, validate addresses, and insert package-tracking links into customer emails.
Learn more
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Manage all your online order processing with one simple tool.
- Track and handle orders, returns, exchanges, and refunds with ease.
- Use our order and payment APIs to integrate your store in real time with external order-management systems, such as OrderMotion and the Stone Edge Order Manager.*
- Automatically print packing slips, and send emails to confirm orders, announce shipments, or notify customers of changes in order status.
*Available with Standard and Professional plans only.
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Use sales and merchandising tools to help boost your online revenue.
- Cross-selling: Promote related items on product and shopping cart pages to encourage larger orders. You can define your own parameters or let our cross-selling tool determine which products to recommend.*
- Coupons: Create coupons to attract first-time shoppers, reward loyal buyers, and offer targeted promotions. Learn more
- Discounting: Offer customers sale pricing and volume discounts.
- Gift certificates: Increase store sales — particularly during the holiday season — by offering gift certificates on your site.*
- Reorder: Make it easy for customers to submit repeat orders based on previous purchases.
- New Site Search
: Customize your customers' product-search experience to encourage sales. Customers can filter and sort results and purchase directly from the search results page.
*Available with Standard and Professional plans only.
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Analyze and improve your store's performance with our detailed reports.
- Review data on web site traffic, sales, and referring sites with easy-to-read reports.
- Take advantage of Yahoo! Web Analytics for more in-depth, real-time reporting.* Learn more
- Use the information you gather to improve the efficiency of your ecommerce store.
*Available with Standard and Professional plans only.
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Get access to valuable online marketing resources.
- Search engine optimization: Get your site in front of potential customers by optimizing your pages for better ranking in search engine results.
Learn more - Search engine marketing: Enjoy exclusive discounts on search engine marketing campaigns from Microsoft ($75).*
- Yahoo! Shopping: 20% discount off minimum bid prices for Yahoo! Shopping listings.
- Email: Drive new and returning customers to your site with custom email campaigns. Learn more
- Social-Media Sharing: Let your customers do the marketing for you by enabling Share on Twitter and Facebook Like functionality on your store's product pages.
- Customer segments: Gain customer insights and create targeted marketing campaigns using registered customer information and order data.
- New and improved Site Search: Let the power of Yahoo!'s search technology help drive your store's sales. Our new Site Search features a pre-loaded synonym dictionary that can help your shoppers quickly find what they're looking for, and in turn, help boost sales conversions. You can also tailor your search results to help shoppers find your bestsellers with ease.
- Promotions Center: Our promotions program lets you fine tune and target your merchandising offers to help increase conversions and revenue per sale. Automate and offer discounts keyed to product categories or shopping cart total, offer shipping promotions, and track performance and results from one place.
- Page Redirect Manager: Create page-level 301 ("permanent") redirects to help retain search engine page ranking of a site page if it moves, is renamed using keywords for your SEO efforts, or is deleted when a product is no longer carried in your store.
* Discounts available to new Microsoft Advertising adCenter advertisers only. Instructions for redeeming these offers will be available after signup in the Promote section of your account.
- Search engine optimization: Get your site in front of potential customers by optimizing your pages for better ranking in search engine results.
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Get the assistance you need, anytime you need it.
- Receive 24-hour phone and email support from our ecommerce experts.
- Access our comprehensive online help center for detailed instructions, tutorials, and more.
- Qualified merchants* can receive premium support from a dedicated account manager.
*Not available to all customers. Customers with more than $500,000 in annual online sales with Yahoo! Merchant Solutions can qualify. Qualification is subject to the discretion of Yahoo! Merchant Solutions.
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Get the online essentials you need to run a successful web site.
- Domain name and 1,000 business email addresses.
- Web hosting with unlimited disk space and data transfer. (Details)
- 99.9% consistent uptime for your store.*
- Data backup in multiple data centers to ensure your information is recoverable in emergencies.
- Servers across the globe for faster loading of your web pages.
- Proven ability to handle peak sales traffic.
*Based on internal monitoring. Does not include downtime for scheduled maintenance.
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Shopper Personalization
- Open ID authentication lets shoppers use an existing Yahoo!, Facebook, AOL, or Google ID and password to create an account with your store and sign in as a registered shopper.
- The My Account feature allows registered shoppers to track their shipments, payments, and orders-all without having to call you or your customer support team.
- Customer Manager can give you insight into your customers, letting you view, sort, and filter purchase data so you can tailor your marketing to specific segments. Using this data, you can find answers to key questions like, "Who buys what and when?," which can help you plan your marketing campaigns and other promotions.
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Social Integration
- Facebook and Twitter product sharing options can help increase customer engagement and encourage word-of-mouth product promotion by enabling shoppers to like, share, or tweet your products.
- A Pinterest "pinning" option lets shoppers pin your products to their Pinterest pages, which can help make your products visible to an expanded audience and enables potential customers to follow links back to your store.
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APIs
- Extend the Yahoo! Merchant Solutions platform to suit your business needs by using our suite of Yahoo! Merchant Solutions APIs to integrate with third-party applications. (Available only with Yahoo! Merchant Solutions Standard and Yahoo! Merchant Solutions Professional accounts.)
- Available APIs include our Order and Payment APIs, Checkout APIs, and Catalog APIs.
Glossary Terms
- Cardholder Information Security Program (CISP):
- A set of security procedure requirements that were created by credit card companies to help protect credit card data and reduce fraud. CISP applies to all merchants and service providers who store, process, or transmit cardholder data.
- Card Verification Value (CVV):
- A three- or four-digit number typically found on the signature panel on the back of a credit card. Your customers are asked to submit the CVV code on their credit cards when placing an order to help reduce fraudulent activity on your web site.
- encryption:
- A method of protecting customer data by encoding the information as it is transmitted over the Internet.
- First Data Merchant Services (FDMS):
- The secure electronic gateway through which Yahoo! Merchant Solutions online credit card transactions are processed.
- IP blocking:
- Allows you to block individual IP addresses or a range of addresses from accessing your store, as a means to help prevent fraudulent activity.
- Order Manager:
- Built-in order management tool that allows you to authorize and settle orders, track orders, process refunds, and print packing slips.
- PCI DSS:
- Created by the major credit card associations (Visa, MasterCard, American Express, Discover, JCB), the Payment Card Industry Data Security Standard (PCI), outlines general security requirements for merchants or service providers that store, process, or transmit cardholder data.
- SSL:
- A method of scrambling customers' sensitive information, like contact details, to protect it from hackers.
- UPS WorldShip®:
- A Windows-based shipping software application used by many high-volume merchants to batch-process their order shipments. Exporting online orders to UPS WorldShip helps merchants eliminate address key-entry and achieve faster order processing.
- volume discounts:
- Discounts that allow merchants to offer price reductions based on the volume of the item purchased. For example, one T-shirt costs $10, but two shirts might cost $15.
Merchant Solutions Billing Details
- What is the setup fee?
- A processing fee that covers setting up your account in the Yahoo! Small Business system.
- What is the transaction fee?
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A fee to maintain the infrastructure that supports your ecommerce services and transaction processing. This fee is based on the final price of the product and is not calculated on shipping and taxes.
For comparison, some large ecommerce companies spend roughly 5% to 8% of their sales to maintain their ecommerce infrastructure. We charge just 0.75% to 1.5% for access to similar ecommerce infrastructure and services of a similar level of quality.
- How much should I expect to pay each month?
- Your total cost per month will include your plan's monthly fee and transaction fees based on your total monthly sales. Enter your monthly sales to see your estimated cost per month.
- Your monthly sales:
- Estimated monthly cost:
- Merchant
- Starter
- Merchant
- Standard
- Merchant
- Professional
These estimated costs exclude the one-time setup fee of $50 and fees paid directly to your merchant account provider or PayPal for transaction processing. They also do not include any special discounts that may be available at the time of purchase. There is no gateway fee for Yahoo! Merchant Solutions customers.
See all featuresEntice shoppers with multiple- and single-use coupons.
- Create coupons for specific dollar amount or percentage discounts, or for free shipping.
- Tailor offers to include or exclude particular products.
- Track the order, revenue, and conversion statistics associated with coupon promotions.
Take advantage of a wide range of helpful UPS services.
- Process UPS shipments and print shipping labels directly from your Order Manager tool.
- Enjoy easier, faster shipping management when you integrate with UPS WorldShip®.*
- Give shoppers up-to-the-minute shipping information right on their order-status pages.
- Provide delivery-time estimates during checkout.
- Ship internationally, using our step-by-step wizard to guide you through the required forms.
- Offer return-shipping services to help increase customer satisfaction and control your shipping costs.
*Available with Standard and Professional plans only.
Save money when you promote your products on top shopping sites.
- A 20% discount off the minimum bid prices for Yahoo! Shopping listings
- 1 month free listing on Shopping.com
- A $50 credit with Shopzilla
Boost awareness of your store and promotions.
- Send a grand-opening email to announce your store launch and jump-start sales. We’ll give you a template you can customize with your products and a coupon.
Build your store on a foundation of trust.
- Safeguard customer data on your site with SSL using 256-bit encryption.
- Help reduce fraudulent orders by verifying cardholder information such as address and CVV number.
- Enjoy extra security with Yahoo! customer-data protection steps and PCI and CISP compliance.
- Use IP blocking to screen orders from high-risk countries or regions.
Attract customers who are searching online for what you sell.
- Have your store automatically submitted for inclusion in Yahoo! Search, Google, and Bing — at no additional cost.
- Use our Keyword Finder tool to choose the most effective terms for search marketing and search engine optimization efforts.
- Optimize your web pages for search engines with customizable URLs and meta data to target specific keywords.
- Use 301 redirects to retain a page's search engine ranking when the URL of the page changes.
Get to the heart of your store’s performance metrics with Yahoo! Web Analytics.
- Stay on top of sales details such as revenue, average order size, site conversion rate, and more.
- Find out how often products are viewed, added to the cart, and purchased, to identify top sellers.
- Learn where customers abandon their shopping carts to improve your checkout process and help prevent drop-off.
- Determine which marketing activities and keywords lead to the most visits, sales, and revenue, so you know where to focus your efforts and budget.
- Understand how customers use your site, with detailed data on first-time and return visits, page views, and navigation paths.
- Segment customers based on demographics (such as geographic location), on-site behavior, and marketing campaign.
Unlimited Disk space, Data transfer, and Email storage
- What do "unlimited disk space, data transfer, and email storage" mean?
- It's pretty straightforward: Customers who use Yahoo! Web Hosting can obtain unlimited disk space, data transfer, and email storage if they use their services consistently with the Terms of Service and these paragraphs.
- What is appropriate usage?
Yahoo! Web Hosting is designed to serve the web hosting needs of small, independently owned and operated businesses in the United States. It is not appropriate to use our services to support large enterprises or internationally based businesses with a sustained demand that places undue burden on our systems or negatively impacts use by small, independently owned and operated businesses.
Yahoo! Web Hosting is a shared web hosting service, which means that a number of customers' web sites and other email or storage services are hosted from the same server. Yahoo! uses abuse controls to help ensure that use of our services does not adversely affect the performance of our system or other customers' sites. It is not appropriate to use an account primarily as an online storage space or for archiving electronic files.
- Disk space
- If you use your services consistently with the Terms of Service and these paragraphs, your site can grow as large as necessary to meet your small business needs, but to ensure a great experience for all, we will place some constraints on how fast you can grow. The vast majority of our customers' sites grow at rates well within our rules, but our abuse controls may cause a brief delay while we evaluate if expansion is appropriate.
- Data transfer
In most cases, if you use our services consistently with the Terms of Service and these paragraphs, visitors to your web site will be able to download and view as much content from your site as they like. However, in certain circumstances, our server processing power, server memory, or abuse controls could limit downloads from your site.
You can also upload as much as content as you like each month, subject only to the Terms of Service and the rules that control how fast your site can grow (see above).
- Email storage
You do not have to worry about hitting a storage limit if you use our services consistently with the Terms of Service and these paragraphs.
Yahoo! will increase your space along with your appropriate small business needs, but our abuse controls may impact the rate of growth or your folder size, and there may be a short delay while we assess your usage. In some cases, creating additional folders or subfolders will help ensure that the system works well for everyone.
See how easy it is to design a store with Yahoo! Merchant Solutions.
See how easy it is to add products with Yahoo! Merchant Solutions.
See how easy it is to set up a shopping cart with Yahoo! Merchant Solutions
Increase sales with a better checkout experience.
- Improve check out speed and order conversions by allowing registered users to securely store their credit card information online.
- Increase repeat sales by enabling registered customers to reorder items with one click and by prefilling shipping and billing information for new orders.
- Reduce calls by allowing customers to check the status of open orders and view shipment and tracking information online.
- Customize your customer registration experience by enabling guest checkout, offering post-purchase registration, or modifying the design and content of registration pages.
- Use registered customer information and order data to learn more about your customers and create targeted marketing campaigns. Easily sort and filter customer data by average order value, total order value, last order date, products purchased, and more.
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