Yahoo! Small Business Sections:
It's never been easier to start selling online with 24-7 support.

Get premier support and assistance for your online business.

Quick Facts

  • Build your store faster with store setup consulting.
  • Get free technical support 24-7 by phone or email.
  • Access detailed guides, tutorials, and online help whenever you need it.

Build your store faster with store setup consulting.

Sign up for any of our plans and get access to our ecommerce experts who can help guide you through the start-up process. Your expert can:


  • Explain store building options, payment methods, marketing services, and more.
  • Prepare you to open your online business faster and put you on track for success.

Store setup consulting is provided at no extra charge, and you can call for assistance at any time.

Get help 24-hours a day by phone or email

Need assistance with technical issues? Call toll-free or email our online business support team to reach live agents, at any time of day or night.

Gain skills with detailed guides, tutorials, and help content.

  • Get your store up and running faster with the clear examples and information in our comprehensive online help center.
  • Built-in tutorials on basic and advanced topics can help you keep learning as your online business goals change.
  • Type a question in our online help system and choose from a list of relevant topics or search by keyword to get the answer you need.

Find expert developers who know Yahoo! Merchant Solutions.

Connect with a member of our extensive developer network to build your store or create custom applications that will work with Yahoo! Merchant Solutions. (Additional fees apply.) Learn More.

For Developers:

Access advanced resources.

Want to create advanced store applications using standard technologies such as XML? Get development support and exchange ideas with an online community of Merchant Solutions application developers. Learn more.

For high-revenue stores:

Get dedicated account management at no extra charge

Qualified merchants* can receive a premium level of support with a dedicated account manager, located in the US. Account managers help you get the most out of the Yahoo! Merchant Solutions platform and can provide personal access to a team of experts in web design, development, system integration, and web marketing best practices.



Learn more about our solution for established merchants.

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  • *Not available to all customers. Customers with over $500,000 in annual online sales with Yahoo! Merchant Solutions can qualify. Qualification is subject to the discretion of Yahoo! Merchant Solutions

1 Yahoo! Web Hosting discount offer is open to new customers who purchase Web Hosting, which is offered for three and twelve-month terms. At sign-up, customers choosing the three-month term will be billed for three months' service, with the first three months charged at the discounted rate. Thereafter, quarterly fees will be charged at the current rate. Customers choosing the twelve-month term will be billed for twelve months' service, with the first three months of that service charged at the discounted rate. Thereafter, annual fees will be charged at the current rate. Merchant Solutions discount offers are open to new customers that purchase Merchant Solution plans and apply for 3 months after which the then current monthly or annual fees will be charged. Web Hosting and Merchant Solutions discount fee offer expires on and must be redeemed prior to 12/31/2009. No other notice of the expiration of this offer will be given. All offers are open to new Yahoo! Small Business customers only, and are available only through Yahoo! Small Business. Customers are limited to one offer per customer on a single account for customer's own purchase only. Offer is nontransferable and may not be combined with other offers and discounts, exchanged, or redeemed for cash. Other terms and conditions apply; see the Yahoo! Small Business Terms of Service when you sign up. Yahoo! expressly reserves the right to change the price or features of these services at its sole discretion anytime.