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    Teleconferencing Buyer's Guide

    How to choose teleconference services

    Choosing a teleconference service if you plan to hold reservationless conferencing is a fairly straightforward affair: just make sure the teleconference service offers conferencing with the features you want at a fair price

    If you anticipate using operator-assisted teleconference service for critical event calls, take the time to learn about the conference calling company beyond its pricing. How long has the company been around? What experience has it had in managing event calls? What call volume can your facilities handle? What training do operators have? Are operators based in-house?

    Speak with references about the teleconference services ability to patch in participants efficiently and effectively. Also, ask about how helpful the operator was in helping manage the various calling features you intend to use. It is important to make sure the analyst call runs smoothly so your company's image is not negatively affected.

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