Speak on any topic I choose? What’s a speaker to do? “You can speaking on anything you like. I’m sure whatever you come up with will be great.” These words give you absolute freedom to say whatever you want. With absolute freedom comes absolute terror because now you have unlimited speaking topics! Ahhhh! What’s a... More »4 Steps to Finding a Speech Topic that Clicks
If you’re thinking of investing in sales training for your sales people you might want to think again. If you’ve invested in sales training for your team before, how did it go? What were the demonstrable, sustained improvements in sales coming out of it? If you’re like thousands of other CEO’s around the world, you... More »Should You Cancel Your Sales Training?
Contact centers very frequently start small and evolve leading to silod operations that are built around lines of business or geographic areas. As businesses grow additional centers are often added or outsource partners brought-in to gain ‘speed-to-market’ or create extra capacity at a lower cost. This brings higher levels of complexity and increasing potential for... More »Four Steps to Contact Center Maturity
Having attended the The Higher Education Technology Agenda (THETA) Conference in Hobart this week, it’s becoming clear that IT decision-makers in higher education are thinking of how to use information technology in an intelligent way. It’s no surprise when you think about the emerging trends in email for educational institutions outlined by AWS: 1. More... More »Email Archiving Trends for Higher Education
It is becoming conventional to presume that just because you are not generating enough energy sales leads, you are doing something wrong. Again. It can be quite frustrating for companies who feel like they have already invested so much. How many more mistakes do you have to make before your energy company starts seeing its... More »Are Your Energy Sales Leads Getting Stifled?
GoodGames enables online gamers to raise money for charity while they play. More »By playing games, site’s users raise money for charity
Recognizing success sometimes means you have to admit that you are wrong. More »One Thing You Must Do If You Want Your Business to Grow
I have been a fan of HubSpot for some time. I love the way that they relentlessly connect the dots between marketing and action, between marketers and their customers, and the web and the business of marketing. Over the years, the HubSpot team have developed and driven the concept of inbound marketing – releasing free... More »Do You Hire Well? A Lesson From HubSpot
Good contracts make for good relationships. It doesn’t matter if you and your new business associate are the closest of friends, mere acquaintances or siblings. Yes, even siblings would be wise to ensure they’re covered, should anything go awry. I urge every person considering entrepreneurship to resist putting personal relationships or financial well-being in jeopardy... More »Is Your Business “Partnership” as Solid as You Think?
Time is money. That phrase, alone, has become both a personal and company mantra for so many. Businesses go to great lengths to enhance productivity measures. Employees look to each other for ways to keep their own work habits churning along with as few hiccups as possible. Still, though, productivity as a whole is still... More »How a Knowledge Sharing Platform Enhances Workplace Productivity
Today’s topic is influence. Because influence is often difficult to define, it is a good idea to determine what influence is not as well as what influence is. Understanding influence will help you to surround yourself with influencers who can help to make you a greater success. So here goes…Influence is NOT: About technology or... More »Influence is NOT…
40% of your customers visits your website via a mobile phone. Every business should look for unique production, top-quality solutions and implementation of the mobile web. How does it work when mobile suits your website? The mobile website exists parallel to your current website. A mobile website detects if the user enters via a cell... More »How Does Your Website Look Via Mobile?
Yahoo CEO Marissa Mayer caused uproar when she announced in February that the giant Internet firm would ban telecommuting. Working from home, according to Mayer, hurts “speed and quality.” More »Is Telecommuting Good Or Bad For Businesses?
Artistry… I like that word. It makes me think of a masterful and unexpected blend of creativity, talent and skill. Smooth and effortless also come to mind. The dictionary defines it as artistic workmanship, effect or quality. The more time I spend speaking with and interacting with Multicultural Millennials, the more I consider the role... More »The Artistry of Connecting With Multicultural Millennials
Dan Pink and Ryan & Deci are quoted a lot when we talk about motivation – I include myself in that and this is good – they have a lot of research to back up everything they say. The basic quote usually revolves around. Money is not a good motivator. Mastery, Purpose, Autonomy and in... More »Motivation, Let’s Get Real for a Moment
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