Accounting firms can find it tough to acquire sales leads when culture comes into play. Your company not only seems to speak a different language. Your values can also differ from your prospect businesses. But perhaps what can be worse is when you have actually acquired a lot of sales leads and the clash happens... More »Sales Leads Should Not Result In Cultural Collisions
Manage A Business
Can you name some things that these adjectives describe? Choose any one and the task is fairly simple. A voracious animal – or human, for that matter – is one that consumes or is eager to consume great amounts of food. Someone or something with a ravenous appetite. Not necessarily for food alone, for a... More »Voracious, Vexing and Very, Very Necessary
There are dozens of reasons why some job interviews don’t go well. Contrary to popular belief, these variables don’t always have to do with the job seeker nor are they indicative of that individual’s career potential. As an applicant, if you feel you’re not interviewing as well as you could be, you’re not alone. Here... More »6 Reasons Why Your Interviews Are Not Going Well
Last week, I wrote about how knowing the different Keirsey Temperaments, could help you interact with different people you encounter. This week, I want to give you a basic understanding of how you could spot these different types. There are four basic Keirsey Temperaments — SJ, SP, NT, NF — created by psychologist David Keirsey,... More »Spotting Keirsey/Myers-Briggs Temperaments at a Glance
Every day in corporate America there are roughly 71 million meetings taking place. It is estimated that time spent in meetings costs approximately $550 billion each year. That is of course if you assume that all time spent in meetings is time wasted. In truth, there are good meetings and bad meetings. Some may argue... More »Run Shorter, More Frequent Meetings
Rules are everywhere. Literally. You can observe them in everyday life all around you whether you’re in the office or not. I see people standing on empty streets waiting to cross the road and blindly obeying the crossing sign in absence of common sense. I watch people automatically line up to fob their ID badge... More »Business Rule Complexity Will Constrain Your Process Agility
I’ll never forget the time years ago when I was working on a project that required a client send me a critical set of data by a mutually agreed upon date. I even padded in some time so I’d have it in plenty of time. The deadline slid. And kept sliding. They wanted to be... More »On Missed Deadlines
You don’t get much of anywhere in business without asking questions, but strangely enough, a lot of people are pretty bad at it. Maybe they don’t ask questions at all, or they do, but only after something’s gone horribly wrong. Typically, though, the problem lies in asking the wrong questions — questions that are too... More »Five Ws and an H: 6 Questions All Project Managers Should Ask
Does strategy matter? If you do not think that it matters then you are in good company. There are many who question the value of strategy. And I see many companies where there is no formal strategy; the informal strategy is to keep doing what has worked in the past or to chase what is... More »Why Strategy Matters and How it Influences Culture
At a Retail Banking conference last year, I attended a session where one of my most admired analysts was on the panel and the discussion was around Digital Channels. One of the hottest topics, no matter what the industry – should banks consider tablets a new channel, are they different from the online channel? Should... More »Are Tablets Their Own Channel And Does It Matter?
Having attended the Westminster eForum’s keynote seminar recently, which looked at preparing for the new European Data Protection Framework, here’s a quick summary of what the new regulation includes, and what people at the seminar were saying about it. Summary of the new regulation An updated definition of personal data, which now explicitly mentions online... More »Are You Prepared for the New European Data Protection Framework?
How often have you heard, or perhaps even experienced, sales teams blaming the operations teams for delays in product delivery and vice versa? In our conversations with both sales teams and operations teams, we hear about their many pain points, one of which is often poor forecast accuracy. The discussion will include a comment along the... More »Why You Shouldn’t Waste Effort Improving Forecast Accuracy
Starting as a small business in China developing hardware that allowed Chinese characters to be read on computers, Lenovo has become a multinational powerhouse. Lenovo’s focus on innovation and excellence covers not only their products, but their marketing efforts as well. Here are three marketing techniques businesses can learn from Lenovo: Help customers find the... More »3 Business Tips to Learn From Lenovo
Sports have always been associated with collecting and discussing statistical information, and players are judged and ranked from those stats. Coaches have always worked to plan plays by factoring in those statistics to provide a snapshot of the competition, and to plan a winning game strategy. It’s about revealing the opponent’s weakness and making that... More »Tennis and Technology: A Snapshot of How They Are Working Together
Lost your laptop? Your attention wandered? No problem, that’s totally understandable, but it will cost your business almost $50,000. Paying attention now? More »4 Steps To Protect Your Business From Data Theft