The much-anticipated computerized glasses will come with a 5-megapixel camera, 16 GB of storage, and more. More »From Battery to Camera to Wi-Fi: Tech Specs Released for Google Glass
Manage A Business
Women from top schools should be the shining stars in the workforce--but only if they stay in the workforce. More »Who Works the Least? (Hint: It's Not Who You'd Expect)
You may think of yourself as the type of manager who treats their staff well, and who will never fire anybody. But unless you are the luckiest manager in the history of the world, chances are that you are going to have to fire someone. That is the nature of the work world. So how... More »How to Know When It Is Time to Fire Someone
Be honest: How long do you usually let an issue bounce back and forth in emails unresolved? Three emails? Four emails? A hundred emails? When collaborating, you might find speedier resolutions to issues through instant messaging. For important, urgent matters, perhaps you should pick up the phone and talk with an actual person. More »Why Email Doesn’t Cut It As a Collaboration Tool
Overcoming a wicked problem with design thinking When you don’t know precisely what problem you’re solving, you’ve got what is known as a ‘wicked problem’ on your hands. Wicked because there are too many options, too many possible causes, and too many directions to explore. These problems are extremely difficult to resolve because like a... More »Design Thinking and Your Mobile Strategy
As a business development representative, I am armed with collateral to help prospects gain insight into my client’s products and services. This is part of our job- providing additonal information when we can’t qualify a prospect as a lead. But is there such a thing as ‘too much collateral’? The answer depends on a few... More »Are Your Inside Sales Reps Prospecting With Too Much Collateral?
Investing in a campaign management solution is a big decision that begs many questions. If your business is considering implementing a campaign management solution to drive its cross-channel marketing strategy, there is much research to be done about which solution will best fit with your needs and deliver optimal results. Many solutions will offer support... More »10 Questions to Ask When Evaluating Campaign Management Solutions
At some point you’ve decided that it’s good for you and your career to do certain things. Things like networking, letting people know about who you are and where you are going, choosing positive behavior in frustrating situations, always being on time, thanking people for their contributions, etc. Because you are smart, at some point... More »Are You Suffering From High Effort and Low Impact?
Monday morning April 8, HTC released Q1 profit numbers that were startlingly low. After announcing that they would be forced to delay the launch of the HTC One, the company’s flagship smartphone, most analysts were prepared for problems. But not of this magnitude. Delaying the One’s launch by just one month has caused a 98%... More »Is HTC Imploding?
In The Journey to Sales Transformation, crafty old messenger Benjamin Delaney directs Chief Sales Officer Phillip Evan Hawthorne’s sales transformation journey. Ben reveals truths of becoming a trusted advisor and partner to his customers through observations and stories. In this eighth of a series of excerpts Ben discusses why sales managers who cannot coach cannot... More »What Sales Coaches Can Learn from Baseball Coaches Part Eight
Video communications have become an integral part of modern life – whether it’s conferencing with business partners or chatting with family members who live 1,000 miles away. Apple has contributed to the surge in Wi-Fi enabled video communications with FaceTime for iPhone and iPad, but many other companies have contributed to the spike in video.... More »How Skype is Shaping Global Communication Trends
Sometimes it’s not just what you say: But how you say it: “Employees must wash hands before returning to their dead-end jobs.” (Clearly the second is not a sanctioned sign, but the fact a CUSTOMER snapped this photo tells us it fits a bit too well with the internal culture.) It’s not surprising to understand... More »Internal Communication Keys
On April 15th, or Tax Day, many of us are reminded how much of a procrastinator we can truly be. Let’s face it, owning a business means that doing your taxes is an even longer process than most. Which naturally means you will procrastinate even more than the average person because you barely have time... More »How to Turn Procrastination (Tax) Day into an Action Day
Many coaches and other service businesses find themselves frustrated with business growth. At that point, it’s not uncommon to turn to a mentor a/k/a business coach a/k/a marketing coach. But will you get real value from your investment? I came across a good article on choosing a career coach that you can read here. This... More »Business Growth Mentors: Are They Worth Their Salt?
You’re talking to Teresa, who has identified some things that are missing on your website. You ask Teresa, “Do you do work in this area?” Teresa answers, “Sure! What’s your budget? Now stop for a minute and ask yourself. How do you feel when Teresa asks this question? And, if you’re Teresa, should you ask... More »Should You Ask This Qualifying Question – And Will You be Ready When Someone Qualifies YOU?