I recently found myself, somewhat unexpectedly spending rather more time than I would have liked, in the departure lounge of Fiumicino Airport, Rome. It’s a long story, one that doesn’t even matter and with everything going on in the world, I’m not even going to make the mildest protest. But I have actually often found... More »BYOC: Unexpected Work/Life Bonus
Manage A Business
Despite the fact that the modern world has gone largely digital, traditional printing is still an important part of today’s business. Documents are created to serve any number of strategic purposes including generating sales, keeping employees informed of policy changes, sharing financial numbers with stockholders, and so on. But printing left unmanaged can become a... More »Print Management as a Strategic Asset
Having a duplicate site title is definitely a deep part of how SEO works, but this is an example of it not working at all. SEO goes deeper than what you can see sometimes, especially when you find duplicate site titles added to your listings in the search engines and in social sharing. This problem... More »Yoast WordPress SEO Plugin – Duplicate Site Title
Your software leads are generated based on a desire to upgrade, to improve. Prospects would not be so interested in acquiring something like, say, new accounting technology if they did not see it as a bit more superior to what they currently have (at least in some respects). Upgrades however still come in a variety... More »Software Leads Should Tell Which Upgrades Are Used First
Resumes need to show how you add value to an employer – so you are the person they want for the job. This is a 2-fold process – first that you meet the job requirements (this can be by having done the job duties) and secondly on how you contributed (accomplishments) while doing the job... More »Great Resumes Include The “How.” Does Yours?
Are you under constant pressure to deliver ever increasing sales targets? Do you want to explore if there is a way that you can build a culture that enables high performing sales teams and guide them to consistently push the limits and deliver quarter after quarter? Then join me in my quest to find out... More »Building High Performing Sales Teams
Some of the common fears about outsourcing software lead generation include exploiting bad labor practices or people who really are not trained well enough to do the job for you. What these worries do not tell you is that expert lead generation companies have no trouble treating its recruits well but at the same time putting... More »Outsourced Software Lead Generation Trains Itself While It Works
Spring is upon us which means many new college grads are hitting the job market in search of their dream job or at least an entry level job that will pay the bills. In addition to competing against fellow grads for open jobs, you’ll be competing against older, more seasoned employees with more experience. New... More »6 Interview Tips For New College Grads
Internal business strategies, collaboration techniques, and innovative approaches typically fall under the umbrella of all-things-confidential — after all, that’s why they’re internal. But the internet has made the quick and widespread dissemination of information accessible to pretty much anyone, and since it’s not so easy to plug up digital leakage, today’s companies have to learn... More »How Collaboration and Open Innovation Builds Businesses and Industries
After compiling decades of research, MIT Professor Tom Allen found that, despite the seemingly booming popularity of business collaboration platforms, people are not likely to collaborate very often if they are more than 50 feet apart. Kind of a bummer, considering the number of people who work remotely these days. But Allen’s number might not... More »Business Collaboration Finally Grows Up in 2013
Years ago I realized that I love making a sale but I hate the process I have to go through to get there. I would look at my sales colleagues picking up the phone with the same relish and excitement that Homer Simpson eats a doughnut. I had to ask myself the question….”What is wrong... More »Is There Life After Call Reluctance?
With a hundred and ten cornets close at hand. This is the opening line of the song “76 Trombones” featured in the famous musical, The Music Man. While I am a fan of brass sections, this blog post is not about marching bands. The opening line from the song reminded me of the necessity for... More »76 Trombones Led the Big Parade…
When I start talking about interactive voice response (IVR), the reaction generally goes one of two ways: 1)”Yes! IVR is awesome and the possibilities are endless!” or 2) “I’m not a fan. It’s too complicated and cumbersome.” If the latter, I usually ask for the naysayer to expand on their dislike. And what do I... More »3 Concerns About IVR That Shouldn’t Be Concerns
If the $42.3 billion spent online this past holiday season has taught retailers anything, it’s that capturing customers—and their dollars—online is crucial. But online is a big place. And mobile, which can seem like an entirely different universe, looms ever larger. So where to even start if you haven’t yet…started? And who should lead the... More »Why CMO’s Need To Be More Involved in Ecommerce
Google held their 6th annual developers conference this week called Google I/O 13, and during the keynote address, some amazing new features and developments were announced. A lot of time was spent discussing Android, Chrome and Google Maps, but I wanted to focus on the developements that matter most to businesses and social media users,... More »Google+ and Google Search Highlights from Google IO13