If you are a small business owner, you’re already intimately familiar with the frustrations that the chargeback process entails. But have you ever stopped to look at chargebacks from the point of view of your customers? By gaining a fuller understanding of why and how chargebacks occur, you’ll be better able to prevent these potentially-costly situations in the future. This infographic will help you understand chargebacks from both a merchant as well as customer’s perspective. Enjoy!
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