Tools

You can use Track to check the status of your shipment at any time during and after delivery. With just a few clicks you can check the status of FedEx Express® (including Express Freight), FedEx Ground®, FedEx Freight®, or FedEx Custom Critical® shipments.

What Do I Need to Know?

Here are some helpful tips:

Track by tracking number. You can enter up to 30 tracking numbers at a time. You can enter any combination of FedEx Express, Express Freight, FedEx Ground, FedEx Freight, or FedEx Custom Critical tracking numbers. Please ensure that you enter only one tracking number per line.

Track by door tag number. Door tag numbers start with the letters "DT" followed by twelve numbers. If entering more than one door tag number, click on the underlined tracking number to get more details. You can enter any combination of up to 30 door tag tracking numbers at a time. Please ensure that you enter only one door tag or tracking number per line.

Summary Results - The summary results screen shows date/time, status, destination, and FedEx service. For details, click on the "view details" link beneath the tracking number.

Detailed Tracking Results. Information included with detailed results:

Date/Time: Reflects the local date and time

Activity: Displays activity of the shipment

Location: The city and state of the activity

Details: Provides additional information about the shipment

Availablitiy of Tracking Information. Tracking information is available for 90 days after delivery for FedEx Express, FedEx Express Freight, FedEx Ground, and FedEx Custom Critical. FedEx Freight shipments are available for two years after delivery.

How Do I Get More Help?

FedEx Express, please call 1-800-Go-FedEx®
FedEx Express Freight, please call 1.800.332.0807
FedEx Ground, please call 1-800-Go-FedEx®
FedEx Freight, please call 1.866.393.4585
FedEx Custom Critical, please call 1.800.762.3787