Business services are big business in the U.S., but they're missing out on major opportunities overseas, say experts. How to increase exports for small- and medium-sized businesses was the focus of a discussion at a tech conference in Tucson this week.
Zoe Baird, president of the Markle Foundation, which pursues tech solutions for healthcare and national security, moderated the discussion at Techonomy12, a meeting of tech industry CEOs and investors. She said that as technology and networks are lowering barriers to markets worldwide, a new focus on exports, especially from the service sector, could be a way to create jobs and reverse the flow of the outsourcing pipeline that is exporting jobs. By taking advantage of internet and cloud capabilities, exporting services can be done largely from home without sending U.S. employees overseas, she noted.
Baird asked a panel that included Bradford Jensen of the McDonough School of Business at Georgetown University and Ambassador Miriam Sapiro,
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