7 Things to Focus on in 2013
It is always good to begin a new year by focusing on business strategy which is done by revisiting the mission and vision of the organization. In other words, ask the question, why does this organization exist and what is it trying to accomplish? Articulating a mission and vision provides direction for an organization and a target to shoot for. Business strategy is birthed out of the mission and vision so spend some time reflecting and re-strategizing for the coming year.
2. Customer Experience
Too many organizations forget that it is the customer that pays the bills and employee salaries. Take some time to better understand the