Personality types at workWorkplace mangers and team leaders tend to have higher expectations of extraverts. People with more outgoing personalities are more likely to be stronger contributors on the job, employers assume. But when it comes to teamwork, UCLA business school professor and researcher Corinne Bendersky says that’s not necessarily the way things pan out.
In a recent study, Bendersky and Neha Parekh Shah found that people with neurotic traits exceeded their colleagues’ expectations, while extraverts more often disappointed them.
“A lot of staffing practice over-weights extraversion as a positive performance signal and sees neurotic cues as a negative performance signal,” Bendersky says. Her research shows that “those signals are not very accurate and the behaviors might not actually persist.”
Bendersky notes: neither “extravert” nor “neurotic” is used as a derogatory label here, but as an academic terms. They’re just two of the “big 5” personality dimensions that scholars rely on to describe people.
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