Things go wrong in business all the time. Mostly they are small problems and can be dealt with just by accepting them and dealing with them. But big problems, crises, are a different matter. Suddenly the future of the business is in question - and that makes dealing with the problem that much harder. But confronting problems is at heart the same no matter how big or small and no matter the venue.
One of the best demonstrations of how to confront problems the right way came just yesterday from the Australian Chief of Army, Lieutenant General David Morrison, AO, to the Australian Army. Before you do anything else, watch the video embedded below and think about the ramifications for the Australian Army, Australian society and how Morrison is facing this problem. Other military leaders can learn from his example. And so can business leaders - both on this topic but also around any serious problem.
The story essentially is that it has come to light that a group of Australian Army officers and
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