Your business without a boss? If you’re in management, you might not find the idea as thrilling as many beleaguered workers would. But, believe it or not, there are companies that run quite well without anyone in charge. (Some of these have been described recently in articles including Inc’s A Billion Dollar Company with No Bosses?, the Wall Street Journal’s Who’s the Boss? There Isn’t One, and management guru Gary Hamel’s Harvard Business Review essay, First, Let’s Fire All the Managers.)
To imagine a bossless workplace, and understand why and how to create one, Michelle Benjamin, CEO of Benjamin Enterprises and TalentReady, a company that offers strategic talent management solutions, suggests first defining what a boss is. According to Dictionary.com, it’s “a person who employs or superintends workers.” But that definition falls short. “It lacks purpose. It doesn’t say what are we trying to achieve,” Benjamin says.
She believes “the true role of the boss is to communicate the
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