Can't reach customer service in Yahoo Small Business despite the fact I've had a Yahoo domain for over 1 year?
Got this crazy spammy email about my Yahoo domain needing to be renewed for $75 -- its not from Yahoo at all, someone from wifun.com.
Meanwhile, every single month $12.95 is billed to my credit card by Yahoo services. Funny thing, when I log into my email, I can alternate my user id with the one on my domain (zigahandassociates.com) and check emails, but when I click on the account I get nothing.
If I try to access Yahoo Small Business customer service I get a message saying, "Sorry, there are no Yahoo! Small Business services associated with the Yahoo! ID barbslyz."
I'm not happy. I don't live in the U.S., so I can't just pick up the phone and call them. Can someone give me a real email address for customer service. Otherwise, I'm going to dispute every single one of those $12.95 charges until I get satisfaction.
If you are receiving that message when attempting to access your Yahoo! Small Business account it may be that you are attempting to login with a Business Email user account and not with the owner or an administrator account. Please email us at firstname.lastname@example.org and we will do our best to help you regain access to your account.
Source(s):2 years ago