Etsy shipping question?
If a buyer is asking for more money post sale and after the item has already been sent what should I do?
The purchase price was 40 USD. The shipping was 25USD listed for overseas. Now she is asking for 20USD more after informing me she had to pay 60 for shipping. She has already sent the item to me and now she wants this extra and that would cost more than the item itself. What should I do?
Refuse, tell her she should have been aware of how much it was going to cost when she posted the shipping costs on her item. It's not your fault it cost more than she thought and you are under no obligation to pay this additional fee. Etsy will definitely be on your side in this matter, there's absolutely no way she can make you pay this fee.11 months ago