What are company policies for customers "complaining" about bad experiences? Should I call in?
I buy movies at a store in the mall a few times a year (the name of it is FYE). I always have a good experience there, but yesterday when I went in the girl at the counter was VERY RUDE to me.
I bought 4 movies, and I told her I needed to pay for 2 of them separately. She said "uhh, why??" with a sarcastic tone in her voice. I said "because 2 of them arent for me and I need 2 different receipts.. is that okay?" she didnt say anything. The first order I payed with a card, and when she gave me the pen to sign in, she sorta tossed at me and was like "sign it" like she was in a hurry or something (which was weird since I was the only one in line). So I did that, then payed for the last 2 movies, and she gave me my bag and then I left.
Like I said, I've been in that store before, and I've always had a good experience buying stuff, but this girl acted rude and impatient with me, and I felt like she was giving me a hard time.
If I call in and talk to a manager about this, what could happen? (I just looked at my receipt, and HER NAME is on it, by the way).
Was this wastrel also chewing gum and drinking frothing ales on work-time? EGADS!!! Be damned to her!
Arroint thee witch, I say! Lest she offends ye! To the stocks and let us pelt her with frozen peas and say unto her "AWAY! AWAY!"
Sorry - trying to get all medieval on her ass - on your behalf.